Approved templates
Design business-initiated messages and track Meta approval from your workspace.
Conversations
Make every conversation count.
Bring updates, rich media and useful two-way conversations to the app your customers already use.
Your business
Habari Amina! Your order is confirmed.
Order #SD1042
We will let you know when it is ready.View order
Order #SD1042
We will let you know when it is ready.View order
Today, 09:41 · WhatsApp example
WhatsApp, built into
your customer journey.
TZS 100 per outbound message. Customer replies are free.
Two-way conversations
Bring customer replies and support conversations into the same workflow.
Rich media
Share receipts, documents, images and buttons in supported message formats.
Connected journeys
Fall back to SMS when a customer is not reachable on WhatsApp.
Same API, every channel
One request.
Change one field.
WhatsApp uses the same authentication, message model, templates and delivery events as every other Send channel. Add it without rebuilding your integration.
- Order confirmation
- Support reply
- Document receipt
- Delivery update
messages.jsWhatsApp
1// One connection. Every customer.2await send.messages.create({3 to: "+255700000000",4 channel: "whatsapp",5 template: "order_confirmed",6 variables: { name: "Amina", order: "SD1042" }7});From idea to integration
Start with the moment
that matters.
Tell us the event, the audience and the message. We work through sender setup, coverage and delivery requirements with your team.
Explore business solutions- Define your audience and permission to contact them
- Prepare your sender identity and message content
- Confirm coverage, pricing and account access
- Test the customer journey, then go live
Your next connection
starts with Send.
Create your account in a minute. Prepaid in shillings, no card needed, and our team is one message away.
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Larger volumes or a bank? Talk to sales